I'm so disappointed that I didn't read this forum before I purchased and took out a loan with Chrysler Financial. I traded a can in With negative equity at Denny Heckers Dodge, Of Monticello, MN (Currently having that contract looked at by an attorney because they changed my income), and they refinanced negative equity. I became two months past due. I got the MN Attorney Generals office involved on their harassing calls. Chrysler financial send me a Notice of Default and the Right to Cure & Intention to repossess letter stating that on 8/7/08, they would take me vehicle if payment was not received by then.
I called their people. What A** holes!! From Mrs. Knighton, to Mr. Kirby, they would NEVER listen to what I had to them about me mailing three months worth of payments. I was "secretly" being listened by their "Supervisor Mr. Wilcocks" He was the biggest *** of them all! Any way he said that any letter didn't matter that if I didn't western Union them the money immediately that day, they would repossess my car tomorrow. And also they added that every day that I was more than 5 days past due, they were adding $7.60 in interest to my loan! I told them that I mailed the $1555.77 for three months worth of payments was in the mail and would be definitely received before the 8/7/08 due date they sent me. Mr. Wilcocks said that he'd hold that payment on his desk till 8/8/08 and that would be to late and my car would be repossessed by then.
I asked them if my contract that I signed by the dealership had any writing on it that stated that I could only make my payment by Western Union on exactly the day I called. They couldn't answer that. Here.....I'll help them out, NO! I said the check was mailed and they stated that it would be no good. The only payment they'd accept was Western Union.
I called the Minnesota Attorney Generals Office. I talked to them and they called Chrysler Financial for me on my behalf. Mr. Wilcocks was just as rude to them as he was to me. So they took about 1 hour and called me back, they had another Chrysler Financial rep on the phone telling me that mailing the check was ok and that there's nothing they can do till 8/7/08 period no matter what anyone including Mr. Wilcocks tells me.
The MN Attorney Generals office is still continuing with the complaint.