Chrysler Financial
Chrysler Financial Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Chrysler Financial has 1.7 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
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Recent recommendations regarding this business are as follows: "Don't even try to use this ridiculous site. It is NOT user friendly and you will get nowhere except totally frustrated.".
Your web site is NOT user friendly. Your customer want to talk to a live person. Your site just keeps circling back to the same questions and never takes you to a live person.
User's recommendation: Don't even try to use this ridiculous site. It is NOT user friendly and you will get nowhere except totally frustrated.
I sign papers for
Preferred solution: Let the company propose a solution
Chrysler Financial/TD Auto Ruins Lives!!!
Help!
In 9/2005 I obtained an auto lease on a 2005 Dodge Durango through Chrysler Financial currently known as TD Auto Finance. I leased this vehicle for 36/mo from *** Scott Dodge. After almost 3 years of lease payments I lost my job of 6 years, which caused me to lose my home to foreclosure and have this vehicle repossessed. The lease was almost up and there were approximately 3 remaining payments left to satisfy my lease. Chrysler sold this vehicle, did not even tell me the selling location to obtain my belonging and them sued me to for 12,199 as if I were purchasing this vehicle! They even told me that they sold the vehicle for 15,000, with such a profit I would consider my 3 payments totaling less than 1300.00 satisfied.
This is ruining my life. As of 3/2013 this has shown up as a judgment on my credit in the amount of 12,199 and for years is has also been listed as a charge off for 11,639. This should not even be legal! Chrysler has tried to garnish my bank accounts, my pay and my federal tax return! I have filed credit disputes with the credit bureaus, gone down to the court and even sent a certified letter directly to TD Auto/Chrysler Financial. After years of trying to get my life and my credit good, and coming so far, they are setting me back and ruining my credit for money that they were never owed. It’s like they want to force me to file bankruptcy! I need a resolution and I don’t know where else to turn. . Your assistance is greatly appreciated.
Tomball Dodge/Chrysler is completely dishonest in their promotional "deals". They lied to two members of my family.
BEWARE Tomball Dodge!!!!!!
These people are bald faced liars. Ron Thompson & Maddy EACH told my mother & father, both intelligent adults who were extremely skeptical that they would give us MSRP for our trade in toward a new car. When pressed as to how they could possibly offer such a thing they responded that they were under new ownership, had 800cars coming at the end of the month, it was a 2 week promotion, etc. So, against our better judgement we packed the 2yr old up & drove 73miles one way all the way from Galveston to have these people tell us that yes, they were offering the MSRP MINUS the amount of miles on your trade in times 30cents a mile which put our trade in as worth a NEGATIVE $10,000!!!!
Two separate sales people, Ron & Maddy failed to tell two separate people my mother & father this key fact in this "deal" resulting in a huge waste of time & gas on our part. I am disgusted at this dishonesty & just reminded of the sad fact that if it sounds too good to be true it IS!!!
Another Pissed Off Consumer
I also paid off my Chrysler Jeep after an extremely difficult and painful episode with Chrysler Financial. They were extremely rude, and unwilling to make anything easy for me as a customer.
I was told I would get my title in a few weeks (this was over 2 years ago!) and I still don't have it. Now when I go online I see that I have to pay for it! What a crock! I am very displeased.
Why should I have to go through all this bs when I've paid for my vehicle?
Something should be done about Chrysler Financial. They should be prosecuted for their mishandling of customers.
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Verified ReviewerHave not received title or lein release
I want my title to my 2004 neon that i purchased thru Buhler auto and Chrysler Financial. I never got the title so i go to the NJDMV to get the title thinking i might of misplaced it, and they said NO.
the lien is still on the title, so i call again and again and again, to no avail. STILL NO TITLE OR LIEN RELEASE AND THE DEALERSHIP I TRADED MY NEON TO IS NOW ASKING FOR THE MONEY THEY GAVE ME TOWARDS THE TRADE IN.$1200.
NOW WHAT???? HOW DO I GET MY TITLE AND LIEN RELEASE FROM CHYSLER FINANCIAL THAT IS NOW TD FINANCIAL?
Chrysler Financial aka TD Financial
Ther are CONSTANTLY harrassing me by calling me at my work even though I have told them to stop and remove my work number! My payment is 15 days overdue and I have already told them I would pay within 2 weeks have just been behind after having a baby.
They still continue to call my work and they must have an auto caller because I am receiving calls once an hour at my home number all day long. (my caller ID shows a total of 7 calls in one day!)I will never do business with a Chrysler dealer again!
Chrysler Financial screws up again! Now TD Auto Finance..can't even get online pmt to go thru!
It is bad enough that we as consumers have not only bailed out the car companies and banks such as Citibank & Bank of America, but adding fuel to the fire that these companies choose to have not only their recovery depts (such as Citibank) in foreign countries, but now their customer service reps are over there too when you are just trying to make a pmt online!! CFC is now TD, and yet again, here we are as American consumers having to talk to a *** foreigner because TD's online pmt system doesn't work!
I cannot even understand, yet get help from the reps that are not in America, but can barely speak English! I bought my vehicle in the US, loan from a US car company, but yet I have to deal with someone clear across in another country?? When are Americans going to realize that this is where all our jobs are going. China is rich enough!
I would have rather had my tax dollars bailing out an American Textile company or something. Instead, we cannot even find anything made in the US anymore, nor a company that gets enough tax breaks to keep the service here either!
Enough is enough, Obama needs to start taxing & tariffing the heck out of companies choose to import products/services from outside the US and give those staying here and employing Americans a huge tax break!
Chrysler Financial
We bought a 2007 Commander brand new. In 04/2010 we had to file Chapter 13 on our home.
We signed the appropriate papers to keep our Jeep out of the bankruptcy. Now two years later after making $500.00 payments every month we went to a dealer to find out that they actually charged off the jeep in the bankruptcy and we have no claims to it at all!!! We are more then less renting it.
We can't sell it or trade it in. Explain to me how they can be taking 500 a month for the last two years knowing the whole time it was filed and charged off!!
Paid of Loan and No Title!
Paid off my last of my loan (5 months) after CF went to TD as I got nervous. Now they claim my title was mailed but I never got it!
They are sending me a lean release letter but I am pissed. I doubt I will ever buy another product from this car maker if they can't do better than this. For 5 years I made all my payments and ahead of time with not one late payment.
The correct response would be here is your title and thank you very much! I love Jeeps but between the recent death wobble and now this...
Never received a lien release statement
I am trying to get a lien release statement for my 1995 jeep cherokee, that was paid in full, 2000, to give to my niece. The mva will not except the tile without a lien release statement from chrysler.
after talking to five different people, they finally tell me that i have to pay them for a copy of the lien releass, because it has been 11 years and the files are archived. for 5 years i paid my loan on time, no late payment charges, and now they want me to pay for something that i never received..........pissed
Seven months later a collection agency calls!
Collection agency for Chrysler calls ...in May I dropped my leased truck off...they said all is good. Yesterday, Dec 19th, I get a call from this collection agency, saying I owe Chrysler $2000.00 for damages!!
Seven months later!! Now I am not going to pay that, then they will ruin my credit rating and who is at fault here?? Seven months?? Come on!!
Chrysler...you have got be kidding! I cannot see a judge ruling on there side...seven months later!! Who was rippin around in it the last six months??
By doing this Chrysler you are gonna cost yourselves way more money in the long run!! Don't you just love it when you hear what a bunch of *** you are doing stuff like this??
Stay Away From TD Auto Finance!
Having dealt successfully with Chrysler Credit for years, i was forced to deal with TD Auto Finance, who acquired Chrysler Credit, at the time I turned in my 2008 Dodge Ram lease in exchange for a 2011 Dodge product (still love Dodge products).
I was slapped with turn in fee's which I did not owe per my turn in contract and was forced to pay these fee's despite the dealerships agreement that they were not owed.
Even though the dealership backed me up, TD was unwilling to discuss or review my case instead threatening to turn me over to a collections agency despite my great credit and my past relationship.
Horrible experience. If TD is your potential lease holder or auto finance company, think again. Do not do business with these awful people; you will regret it! Ask for another source of financing!
Never again...
We have been loyal customers of Chrysler for years...occasionally we a week late due to our pay cycle. Since they change over to TD, it's been nothing but hassles.
They are NOT legally supposed to call your office if you tell them not to...they are harassing, and I've always made my payment and let them know when it was coming out. I refuse to purchase another car from Chrysler just so I don't have to deal with this rude company...We get paid every two weeks and it does not alway fall on the due date in time....
Did'nt remove lien in DMV car IS payed off
I need the lien removed on my car. Was payed off in 2008.
Now I see you have a BAD reputation doing this. I'm divorced now and my attorney needs this ASAP, like that's going to happen. I'm so frustrated I will be sure to pass on this info about Chrysler Financial...My Dodge Neon bought in Anchorage at Daimler Chrysler LLC Vin#1B3Es26CO3D205328 License EJH288 was payed off, and it seems there is a lien still on it, I went to DMV today and can't do anything till I get something stating you have no more Lien on it. Just how am I sapposed to go about doing that?
Who helps with such matters? I need to get my X-husband s name off my car and papers to my attorney.
Communication wanted
Auto Finance finally subtracted the late fees. It will be interesting to see if it shows up as a ding on my next credit report.
Any correspondence that came from TD Auto was probably tossed in the garbage along with all the ads from Geico, American Express, etc. I started receiving threatening calls from TDAF saying our payment was past due. Thanks Chrysler for giving me a reason to never do business with you again.
I have owned 6 Jeeps in the past 15 years and I have now made my last purchase of any Chrysler product. The TD reps were not pleasant to deal with either.
About
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Chrysler LLC is an automotive manufacturer. The company was founded by Walter P. Chrysler in 1925. It is headquartered in Auburn Hills, Michigan. The company specializes in automotive industry. It produces cars, trucks and vans. Chrysler employs 132,130 people worldwide. In 1998 the company was bought by Daimler-Benz and DaimlerChrysler AG was formed. Chrysler subsidiaries are Chrysler Canada and Chrysler Australia. Chrysler Financial is one of the divisions of Daimler Chrysler Corporation as well as ENVI, Jeep, Dodge, Mopar. The division provides different types of auto-financing services for Chrysler, Dodge and Jeep customers. Chrysler Financial offers a 5-step system for easy financing or leasing of a vehicle.
Chrysler Financial is ranked 491 out of 3886 in Financial Services category
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Oh yeah thier lunatics. My payment is due by the 28th and have told them over and over I get paid on the 1st and will pay them and always do.
But they still would call on the 30th or 31st. Just to annoy me I think. Calls starting at 730am till 9pm. Took moving out of the country a few months ago to stop the calls.
Its so peaceful!!
Now I wait till the 5th-10th to pay. JUST TO ANNOY THE *** OUT OF THEM that they cant get ahold of me...HAHAHA
My husband & I had fallen behind on 2 payments for my vehicle because he is self employed & had not worked in 2 months. He had a few jobs fall through that we were expecting to pay the bills.
We purchased the vehicle in 2007, do they honestly think that after 4 years of payments we would let the car go? We have been behind in the past, but we have always been in contact with Chrysler Financial & caught up all of the payments. I kept in COMPLETE contact with TD Auto Finance as well as them calling me all of the time I explained the situation to a few VERY RUDE reps. & told them that I would be able to make 2 payments by 10/31.
I even asked 1 of them to transfer me to a Supervisor & I spoke with him & told him the same arrangement. I called again 10/24, 1 wk before the arrangement was due to verify they understood that I would be making a payment by 10/31 & that would take care of the past due balance & current balance. On 10/24 the Rep. told me that everything was fine so I planned on taking care of it 10/31.
Much to my surprise 10/30 the day before the payment arrangement is due I am on the TD Auto Finance website making my payments (as promised) a Repo Man shows up @ my door! Telling me he is there to repossess my vehicle! I couldn’t believe it! Of course it is a Sunday night @ 7:30 pm no one is @ TD Auto to take my call!
I was shocked! I did NOT receive a default letter, a phone call NOTHING! I told him I was making the payments @ that moment like I had arranged with the company & that the vehicle was not even there. He said oh yes it is I saw it in your garage (by the way my garage window is so high that you would actually need a ladder to see into it), I told him well that is impossible because my husband has the vehicle out of town where he is working!
He was walking around MY house when my husband is gone flashing a light into all of my windows for all of my neighbors to see. I was so embarrassed! I guess that he finally believed me & decided to be civil & discuss this with me. He told me that this has happened to NUMEROUS people in the same situation & it was not right that they have all of these arrangements with people and they do this!
He took my name & # & I did the same I told him that I would call him as soon as I spoke with TD Auto. I spoke with a very nice lady that morning & she said that this should not have happened she saw all of the arrangements on my acct! I gave her the transaction # for the payments & she told me that she would contact the Repo companies to stop the Repossession. What can I do about this?
Has anyone had this happen or do you have any advice for this situation?
I cannot believe they can go this far with all of the communication that we have had with them! PLEASE HELP I DO NOT WANT THIS TO EVER HAPPEN AGAIN!
do they really think that just because they call you twice an hour you are going to pay any quicker they start calling me when i am 3 days late at least 2-3 hour on mine and my husbands phones....i have the money put just the fact that they bug the *** out of me makes me pay late...will never do business with them again.
THEY WILL CALL AND HARASS YOU! I CHECKED MY VOICEMAIL AT WORK AND IT WAS 17 MESSAGES FROM THEM WITHIN 2 DAYS.
WTF??
WHO DOES THAT!! WOW!
The world and most of us in it are suffering at some level because of the economy. I cannot believe that a chrysler financial rep posted on this he is uping the calls.
That is a disgrace!!! But I do agree since TD took over....it is horrible!!!
I have since cx all my accounts with TD bank-oh and one more thing, you can trick them to, update your information with new numbers 3X's . The calls will stop.
I've been harrassed by Chrysler Financial, now TD Auto Finance. If a payment is 4 days late, they commence their reign of phone terror.
This has included several phone calls after 9 p.m.
which is in violation of the Fair Debt Collection Practices Act. Furthermore, one of them left an abusive message yelling and stating he was "ready to get rowdy" with us!
it's very simple to get rid of them , tell them , sorry i dont take recording phone calls, and it's your right, and they can't turn off their recoerding and they will hang up , my paymet is current , but you can do that !
I'm going to up your calls to 1 every 30mins.
WH*ORE