Chrysler Financial
Reviews and Complaints
Chrysler hounds, harass's, relentless
Chrysler Bailout
Harassing Calls Daily from Chrysler Financial
I recieve harassing collection calls daily from Chrysler Financial over my $166.00 monthly payment being late. Some times they call several times a day and hang up when I answer the phone.
None of the numbers that come up on my caller ID identify the call as coming from Chrysler Financial. None of their representatives will give me their actual office adress where they are calling from. I have told each representative that I am currently on disability (hip replacement surgery) and will disburse my payments whe I recieve my check and request that they stop calling. I get the same response from most of their representatives; Unless you make arrangements to pay the call will continue, and the calls do continue.
I've recieved up to ten calls one day.
When I am done with this account Chrysler will never recieve another dime of my money. I have filed two Federal Trade commision complaints and two Attorney General complaints to date, and they month isnt even over.
Purchasing a leased vehicle
I wanted to purchase my leased vehicle and was denied. Two dealerships would only approve a new vehicle purchase.
My daughter tried to purchased this vehicle due to the excessive milage where I moved to find another job, and the land mass is the largest in the U.S.A. Again, told only a new vehicle. Now I owe $8,500 and this is insane. There should not have been a problem, and not costing consumers additional money.
Why would a 2008 was not approved, and a 2011 approved, and the dealership would not roll over the milage now its an outstanding balance. My daughter purchased the new vehicle financed by Chrysler.
I am out of work, and this should have never happened. I am PISSED
The would not lower there interest charge...
My husband got a loan through Chrysler back in 2007. He had no credit, no credit cards nothing.
Chrysler gave him the loan at 20% interest. Since my husband never had credit he wasn't aware how much 20% was. When the first bill came in he was in shock. He tried to refinance and they told him he had t wait 1 year.
So he did went back to refinance with them they said they are legally not allow to negotiate the 20%. AND NO ONE WILL FINANCE THAT LOAN SINCE THE INTEREST IS SO HIGH. HE HAD BETTER CHANCES GOING THROUGH A LOAN SHARK.... Now he is stuck with a $600 monthly payment for 2 more years.
CAN YOU SAY RIPP OFF!!!!
I WISH SOMEONE WOULD SUE THEM. AND THE ATTORNEY GENERAL DOES NOTHING.....
Garnished for a closed account
Beware of Chrysler "Service Contract"
The service contract was explained as 100% refundable if not used as were my GM and Ford contracts. Both GM and Ford made good on the refund if not used.
When I contacted Chrysler they said that I had used 57% of my contract had been used and a 1500$ contract had only 800$ left on it. The vehicle was still under the manufactures waranty (7/70). It had only 57000 miles on it but because they back date the purchase of the service contract it had one half of the value left. The car had never been repaired using the service contract just time had devalued it.
Purchase a extended service contract that give you 100% back if not used.
Chrysler says that they would need to speak to the seller of the contract to find why it was explained wrong but they closed my dealer!
Disposition Fee
My lease on my 2007 Jeep Grand Cherokee is coming to an end on April 2, 2009. I was planning on getting another Jeep, but Chrysler Financial stopped doing leases as of August 1, 2008. Since I only lease my cars, I decided to go with a Nissan instead.
I just made my last lease payment to Chrysler Financial to fulfill my contract. However, to my surprise, I found out that I still owe $425. I called Chrysler Financial to find out what this extra "˜fee' was for. I was told that since I didn't lease or buy another Chrysler, Jeep or Dodge, I had to pay a $425 disposition fee.
I stated that I knew nothing about this fee and asked why the dealership never informed me before I signed the contract. All they said was that they were sorry that no one told me but if they told everyone about the disposition fee, they wouldn't sell any cars.
Then I was told that it was my fault for not reading the contract close enough. One guy I spoke with said, "You must not lease cars very often because every dealership/company has a disposition fee." The Nissan that I just leased is my sixth car and I have NEVER heard of nor have I paid a disposition fee! (FYI: I called Nissan, Toyota and Honda and NONE of these companies have a disposition fee!)
In the end, I will have no choice but to pay the $425 disposition fee since it was stated in a binding contract, I signed it and I refuse to let it affect my credit. However, it is NOT going to stop me from running my mouth, letting everyone know about the shady business practice Chrysler Financial is conducting! I know I may only be one person, but word of mouth is powerful and I intend to inform as many people as I can so they don't make the same mistake I did!
Sick and tired
chryslers constant calling 7days a week 4 and five time a day is against the law and they know it it is time we do something about it i have contacted the attorney general ang i urge evevy one who have been harassed to do the same we have a class action case it dosn't matter if you are behind in your payments they have no right to harass you they are not professional at all i have taken action and you can to I WILL NEVEN BUY ANOTHER CHRYSLER AS LONG AS I LIVE CHRYSLER HAS LOST A LIFE TIME COSTEMER AND I HOPE NEXT TIME THE GOVERMENT SHOULD LET THEM GO UNDER NOT MY TAX MONEY
Chrysler Financial Acknowledges payment received but can't find money
Chrysler financial received payment 10 days ago for our business vehicle lease, but is still making collection calls looking for the money. The supervisors state that they show payment was made, our bank account shows the money was taken out along with a confirmation number from the bank, and a confirmation number from the automated payment line.
Today, Chrysler calls asking for a copy of our bank statement showing the money was taken out because they can't find the money! WTF! This has been going on for days and still the calls are coming.
From what I understand, Chrysler has done this to other business owners that we interact with.
If you must utilize a Chrysler product, obtain financing elsewhere or just get a different vehicle. We utilize FORD, GMAC, HONDA and International - ALL without issues...(to date.)
Chrysler financial now sueing me
I had a 08 ram bighorn I was laid off of my job and was 60 day behind and they took it.they wouldn't differ any payments and they sold it at auction.I have tired to set up payments for the rest of the money I owe and they won't take it they sold the truck for 16,900 now they say I owe 21000 to them. They take bale out money but don't seem to want to help out there customers there wrong why can't we sue them since the people of the USA are having to pay for there bale out money.I'm I wrong
Many phone calls looking for payment already made
I've been getting many phone calls from chrysler financial telling me i'm late on my payment...thing is, i have bank records to back up the fact i am NOT behind on my payments.I've been told on my last encounter it is a "system error". BALONEY!!!
Thing is...chrysler financial was purchased by GMAC financing. I've never had a problem before this, and most of the complaints i see are after they were purchased.
I am currently seeking re-financing from another company so I can get away from these vultures.Trying to get paid twice? (grrrr!)
I also recently checked online, and my account is showing "past due." The other thing that bothers me is the lady said there is a "hold" on my account so they can get the "system error" fixed...I DON'T have a good feeling about this...gotta get out from under these fools quickly.
Chrysler Repo'ed Dually
I purchased disability insurance when I bought my 2006 Dodge 1 ton dually. I made my payments on time until I became unexpectedly disabled in 2009.
I informed Chrysler Finance that I had become disabled. Sent all the needed paperwork to the insurance underwriter. Thought all was good until 29 Sept this year when to my horror my truck was gone.
After 8 weeks of playing phone tag with Chrysler come to find out they hadn't credited my account with payments from insurance company. Chrysler turned my account over to collections, repoed the truck, took all my personal items (which have since vanished to the tune of 5K)and sold my truck at auction.
Chrysler financial extremely rude harassing
I want to Sue Chrysler Financial
I am not happy with chrysler financial with how I have been treated by the them. I bought a 2005 Pontiac Grand Prix Gt back in 2007,and they made me pay more then what the car really was worth at the time of purchase.
I let the car go and stoped making the payment's,and had a company called beat the repo man come out to get it,but then chrysler financial had there repo man recover it from beat the repo man company.I feel that at the time of purchase,that I had been over charged on vehicle that for the money,should have gotten me into a 2007 Chev Impala SS for the money that I spent. If anyone can help me,then please call me at (320)209-**** or my cell at (612)369-****. Ps I also have autism and I feel I was really taken avantage of when I made this purchase of the Pontiac Grand Prix GT.
Any help is really seriously appreciated. Thanks Brendan Gearty
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*** FYI ***
Press Room
December 21, 2010
TD Bank Group to acquire Chrysler Financial
Note: All figures in US$ unless otherwise noted.
TD Bank Group to acquire Chrysler Financial
- TD to gain North American organic growth platform - Transaction gives TD access to top talent, systems and technology
- Transaction allows TD to expand in large market with significant potential upside
TORONTO, ONTARIO, December 21, 2010 — TD Bank Group (TD) (TSX and NYSE: TD), and Cerberus Capital Management, L.P. (Cerberus), today announced an agreement under which Chrysler Financial will be sold to TD for cash consideration of approximately $6.3 billion. The purchase is comprised of net assets of $5.9 billion and approximately $400 million in goodwill. TD does not intend to issue common equity in connection with this transaction.
Under the terms of the agreement, TD Bank, America’s Most Convenient Bank®, a wholly-owned subsidiary of TD, will acquire Chrysler Financial in the U.S. and TD will acquire Chrysler Financial in Canada. The acquisition will give TD all of Chrysler Financial’s processes and technology as well as its existing portfolio of retail assets on both sides of the border. Following this transaction, the business – combined with TD’s current platforms in Canada and the United States – will be positioned as a top 5 bank-owned auto lender in North America.
“This transaction represents a unique opportunity to purchase a great organic growth platform at an attractive price,†said Ed Clark, Group President and CEO, TD. “Chrysler Financial is a well-run business with the capacity for significantly higher returns over the next several years. This acquisition will allow us to leverage our lending expertise and financial strength to expand our presence in a large North American market with tremendous potential upside.â€
Clark continued: “Because we’re well-capitalized and a leading deposit franchise, we’ve been looking for opportunities to accelerate the growth of our loan book. This acquisition gives us that opportunity and also diversifies our lending portfolio.â€
The acquisition will give TD a platform for asset generation in the North American automotive lending market, enabling it to significantly grow its consumer loan portfolio. In addition to the existing dealer relationships that TD has in Canada and the U.S., Chrysler Financial’s dealer clients serve approximately 1 million customers. TD expects that the business could generate a return on invested capital of approximately 20% in three to four years, once it is operating at a steady run rate for target originations.
With about 1,850 employees in Canada and in the United States, Chrysler Financial has more than 45 years of operating experience in the consumer and commercial auto financing market. It is one of the largest auto financing firms in North America, with a strong service culture. In the U.S., the automotive finance industry is the second largest non-mortgage consumer asset class after credit cards. It comprises about $650-700 billion in outstanding receivables and $350-400 billion in annual originations on a normalized basis. Chrysler Financial plans to focus on the prime market.
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m; A deadbeat doesnt pay their bills! I find that comment offensive.
Evidently you must have similar issues or you would not have even viewed the post.
tony; I have one year left on the note! Nuff said...
Rich; I recently loaned $300.00 to a co-worker. He was in dire straights (so am I). He did not repay me the way he said he would but, he did make the effort.
I would still not call or harass him everyday. Pure harassment!
Our tax dollars were used to bail Chrysler out of a jam awhile back. You must be UAW...
If someone owed you money you would probably call them a lot too. If you can't afford the car you should make arrangements with them to get rid of it.
Good luck to you .I just paid off my loan with them and I will never purchase anything chrysler again. I admit I was late on payments but each time I called before the due date and made arrangements. That still did not stop them from calling 9 times a day sometimes more.The reps are so rude they really need medication and therapy along with anger management.Evidently they do not have any customer service training.
Just pay or give up your car.
For what DEADBEAT?????? If you cant pay call and make arrangements instead of CRYING!!!!!!!!!!!!!!! :cry :cry :cry :cry :cry :cry :cry