Chrysler Financial - very rude customer service

Home

Add a complaint

Latest Reviews

Consumer Reports

Company Reviews

Consumer Forum

Consumer Advocacy

Sample Complaint Letter

Affiliates

Recently Discussed

Pricemad.com
Avoid Pricemad.com
Primerica
I guess I got an Honest Abe agent
Phoenix Vacations Is Castaways Vacations
Phoenix Travel Club in Dallas Scam
MetaBank
Rewards 660 Visa, Rewards 660 Visa Card Compliment - MetaBank
Miller Honda
Careless to keep business with old customer
Wells Fargo
WELLS FARGO FINANCIAL LOAN SHARKS
USA Universal Subscription Agency
USA Universal Subscription Agency complaints - SERVICE

Home » Consumer Reviews » DaimlerChrysler Corp » very rude customer service

Comments

very rude customer service

Apr 28, 2008

Chrysler Financial complaint by Denise C

Write your Review »

My first 6 payments were not reported to credit bureaus but when I fell short due to health issues they reported me, not to mention that when I took 2 differments they listed it as non payment and repo my car. My 81 yr old mother lived in another state and they would call her everyday at 7:30 am and again in afternoon as well as evening being very rude as to why I am not calling them asap, she asked them repeatly to stop calling her because she was very ill--dying of liver cancer and it was upseting her with their rude behavior, but that didn't stop them --the next day same thing up until she passed away 8/07. When I went to KY for the funeral on the same day she was burried they called at 7:30 am I explained to the "man" that my mother had asked for the calls to stop and they didn't and she had nothing to do with my loan I told him this was harrassment he said they have to do whatever they can to reach me I told him that my mother was very ill and had passed and all he could say was when can I expect a payment? I will never buy another car from "chrysler" again due to the immorral ethics that they use to contact their customers and it doesn't matter how many times you complain to a supervisor it doesn't get any better. I will now only purchase foreign made cars . "Chrysler" is like a bad mother-in-law aways over your shoulder ,mouthing off not considering your feelings or concern about the bad situation you are going through. You just want to turn around and drop kick them both. In my world : no more chrysler or mother-in -laws :)

More Chrysler Financial Reviews

ads from Shopzilla

Discuss
Chrysler Financial News

on our forums

Quote this article on your site | Views: 271

Comments (4)

1. Written by w, on 01-06-2008 20:21

The only time relatives are contacted are when the actual customer can be contacted, guess you should have thought of your moms heath and returned calls ... If you loaned someone thousands of dollars and could not contact them, how would you handle it?

Report

2. Written by w, on 18-05-2008 10:59

anytime a pmt is 30 days past due a collections ageny is required by law too report it too the credit bureau, they dont have a choice, its buisness!

Report

3. Written by Beth, on 02-05-2008 09:12

I would be very happy to join you in any law suit attemps. What is the email address to send the information?

Report

4. Written by Chrysler Financial......, on 29-04-2008 11:52

I have also been getting harassed by chrysler financial and I am going to be starting a law suit. All those who are interested please contact me via e-mail and include your contact information.

This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Report

Comments on very rude customer service
Consumer Forum is another great place to discuss consumer concerns NOT RELATED to this article.
Name:
Comment:

Code:* Code
I wish to be contacted by email regarding additional comments