CommentI called their people. What A** holes!! From Mrs. Knighton, to Mr. Kirby, they would NEVER listen to what I had to them about me mailing three months worth of payments. I was "secretly" being listened by their "Supervisor Mr. Wilcocks" He was the biggest *** of them all! Any way he said that any letter didn't matter that if I didn't western Union them the money immediately that day, they would repossess my car tomorrow. And also they added that every day that I was more than 5 days past due, they were adding $7.60 in interest to my loan! I told them that I mailed the $1555.77 for three months worth of payments was in the mail and would be definitely received before the 8/7/08 due date they sent me. Mr. Wilcocks said that he'd hold that payment on his desk till 8/8/08 and that would be to late and my car would be repossessed by then.
I asked them if my contract that I signed by the dealership had any writing on it that stated that I could only make my payment by Western Union on exactly the day I called. They couldn't answer that. Here.....I'll help them out, NO! I said the check was mailed and they stated that it would be no good. The only payment they'd accept was Western Union.
I called the Minnesota Attorney Generals Office. I talked to them and they called Chrysler Financial for me on my behalf. Mr. Wilcocks was just as rude to them as he was to me. So they took about 1 hour and called me back, they had another Chrysler Financial rep on the phone telling me that mailing the check was ok and that there's nothing they can do till 8/7/08 period no matter what anyone including Mr. Wilcocks tells me.
The MN Attorney Generals office is still continuing with the complaint.
 Comments (2) |  |
| 1. Written by wow, on 13-09-2008 16:29 You did a good job man I need to look into contacting my states attorney general. I also delt with Mr. Wilcocks I know how rude he is. the only nice rep i have had is Mr. Winters and i touch base with him on a day to day basis. Good luck man! |
| 2. Written by I have never been lied to for , on 18-08-2008 09:02 I have been divorced twice and my crdeit is ruined. Knowing this my father, a retiree at General Motors, co-signed on my 72 month loan with payments of 202.00, like an idiot I went ahead and purchased the extended warranty. My father, the best mechanic I know is getting up in his years and I never mastered auto repair. After having the car towed their on two occassions they quoted me estimates that were almost as much as the car's worth. I took it elsewhere since they told me that it wasn't covered by my warranty. They told ne something completely different was wrong and for 1/10 of the Chrysler price they fixed it. Then there is the matter of the esitmated miles per gallon. Since it was a program car they assured me I would get beyond those estimates the EPA forces auto manufacturers to place in open view. It claimed I would get 26 on the highway, low for a four cylinder. The reality, I have never broken 20 on the highway and suffer ast 16 in the city. The final blow came when I decided to rid myself of bunndle of lies and found out when the new car dealer told me I wasn't listed on the car, They had simply got the credit under my fathers name, so I have received absolutely no credit repair ny making my payments early with an occasional late payment in 18 months. I am contacting an attorney to see what action I can take against this dealer. Never trust Chrysler Financial and if you live in Kansas City, Missouri stay as far away from landmark dodge as possible. |
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